Zenedu rates differ only in the number of active subscribers and customers within an account.
In other words, you pay more only when you yourself earn more and your audience / number of projects increase:
Cost per month
Cost per month when billed annually
1 000 subscribers
2 500 subscribers
5 000 subscribers
10 000 subscribers
15 000 subscribers
20 000 subscribers
30 000 subscribers
40 000 subscribers
50 000 subscribers
75 000 subscribers
100 000 subscribers
Each plan includes all the features of the platform, as well as an unlimited number of funnels, products, employees, and storage space.
You can find out the current tariff and limits in the "Subscription" section:
3 free bots are available on each tariff. If you need more bots, you can add them in unlimited quantities. The cost of each additional bot is $10/month.
After creating an account with Zenedu, you have 14 days to test the platform's features for free.
The only limit, except for 3 bots, is up to 1,000 active subscribers and 100 active clients in all bots within the account
To continue using the platform after the trial period, you need to pay for a subscription. Otherwise, the account will be blocked: you will lose access to all information, and subscribers will lose the ability to subscribe to bots and receive content.
If during the trial period you reach the limits, subscribers will no longer be able to subscribe to bots, pay for orders, and be added to products.
How to pay for a subscription
To pay for a subscription:
1. Open the "Subscription" tab in your account settings:
2. Click on the "Pay for subscription" button:
3. Select the payment period and click "Pay":
4. Enter your email, select a country and click "Continue":
6. Choose and enter PayPal email or bank card details and click "Subscribe now":
After paying for the subscription, the account will display key information about the current tariff: its name and cost, subscriber limit, date of the next payment.
How to cancel a subscription
To cancel a subscription:
1.Click the "Cancel subscription" button in the "Actions" block:
2. In the window that opens, click "Cancel subscription" again:
Access to the platform will be open until the end of the paid period. After that, the account will be blocked.
How to change the tariff
The tariff changes automatically as soon as the number of active subscribers and active clients becomes more or less than the current limit.
Example: you had a tariff of “1,000 subscribers” → the audience has grown to 1,450 subscribers → the current tariff will automatically change to “2,500 subscribers”.
When the tariff changes from one to another, the surcharge will be instantly deducted upon increase, and compensation will be taken into account in the next payment, depending on the number of days spent on each tariff.
Example: you paid for the "1,000 subscribers" plan for $35/month. → after 10 days, the audience in the bot has grown to 2,000 people → you will be automatically transferred to the “2,500 subscribers” tariff for $49/month.
In this case, you will be instantly charged $8 as a surcharge for upgrading to a higher plan. The next payment of $49 for the "2500 subscribers" tariff will be debited according to the schedule.
How the amount of surcharge or compensation is calculated:
To find out the cost of one day - divide the cost of the tariff by 30 days
20 days unspent on the 1,000 subscriber plan cost $24 = ($1.2 x 20)
20 days spent on the 2,500 subscriber plan cost $32 = ($1.6 x 20)
The amount of the instant copay will be $8 = ($32 - $24)
How to change the payment period
To change the payment period:
1.Click "Pay annually/monthly":
2. Click "Pay annually/monthly" to confirm the change:
When you change the subscription Monthly → Annual - you will be instantly charged the amount of additional payment for the annual subscription. The next payment will be automatically posted after 1 year.
If you change the subscription Annual → Monthly - the next payment will be charged at the end of the paid annual period. After that, all new payments will be automatically made every month.
How to change the payment method
To change your payment method:
1.Click on the "Change" button in the "Payment method" block:
2. Choose a new payment method - PayPal or bank card:
3. Enter your email. PayPal mail or bank card details and click "Update card details":
How to make a refund
To return the money for a subscription, write to us in support via chat on the platform or in Telegram.