How to create a bot menu
Updated over a week ago

Why bot menu is needed

With bot menu, subscribers can easily find and view content from any product. On one screen, without endless scrolling through the chat.

Menu is especially relevant when you have enabled automatic deletion of steps from the correspondence with the subscriber in your product.


How to create bot menu

To create a product navigation in menu:

1. Add a new command to the menu and select the "Open product menu" action:

2. Select one or more products to be displayed in menu:

3. Click "Save":


How to set up bot menu

To set up navigation for products, modules, and steps, click on "Additional settings":

Product navigation

To set up product navigation:
1. If necessary, change the text that will be displayed when choosing a product:

This is what the text looks like in the bot:

2. Select the number of products in the row:

This is how 2 products are displayed in a row:

3. Select the visibility of products for subscribers:

The following product visibility options are available:

All — the subscriber will have access to all products from the list
Available to the subscriber - only those products to which he has access will be available to the subscriber

If necessary, change the text for subscribers who do not have available products:

Module navigation

If modules have been added to the product, selecting this product in the navigation will display a list of modules:

If there are no modules in the product, then when you select this product in the navigation, a list of steps will be displayed:

To set up module navigation:

1. If necessary, change the text that will be displayed when a module is selected:

This is what the text looks like in the bot:

2. Select the number of modules in a row:


Step navigation

To set up step navigation:

1. If necessary, change the text that will be displayed when a step is selected:

This is what the text looks like in the bot:

2. Select the number of steps in the row:

This is how 2 steps in a row are displayed:

If you want the subscriber to see only received product steps in the navigation, select this option:

3. To enable the subscriber to switch between steps using the buttons, enable the “Show navigation between steps” option:

Important: the navigation of a step will not be displayed if it consists only of attachments without text.

4. In order for the subscriber to understand which product and module he is in, enable the option “Show product and module names in navigation”:

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