Zenedu offers two plans: Basic and Pro. The primary difference between them is that the Pro plan includes additional features:

The pricing of the Zenedu plans varies based on the number of subscribers/t.

The price depends on Basic or Pro, your active subscriber count, billing period, and any extra bots or video storage:

An annual subscription costs less than paying monthly. The exact saving is shown when you choose your plan.

You can find out the current tariff and limits in the Billing section:

Your plan includes 3 bots. Each additional bot costs€10 per month or€100 per year.

After creating an account with Zenedu, you have 14 days to test the platform's features for free.

The trial includes 3 bots and up to 1000 active subscribers across the account’s bots. Portal videos also have a storage limit; check the available amount in Subscription.

To continue using the platform after the trial period, you need to pay for a subscription. Otherwise, the account will be blocked: you will lose access to all information, and subscribers will lose the ability to subscribe to bots and receive content.​

If during the trial period you reach the limits, subscribers will no longer be able to subscribe to bots, pay for orders, and be added to products.

To pay for a subscription:
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1. Open the "Billing" tab in your account settings:

2. Choose the tariff you want — Basic or Pro

3. Click on the Upgrade to Basic/Pro button:

4. Enter your email, select a country and click Continue:

5. Choose and enter PayPal email or bank card details and click "Subscribe now":

After paying for the subscription, the account will display key information about the current tariff: its name and cost, subscriber limit, date of the next payment.

2. Follow the steps in the window and confirm cancellation until you see that it is complete. The window and any intermediate offers may vary with your subscription.

Access to the platform will be open until the end of the paid period. After that, the account will be blocked.

Your subscriber tier changes automatically with the number of active subscribers. Active, unblocked subscriber records across all project bots are counted: one person in two bots counts twice. Revenue does not affect this limit.

Example: you had a tariff of “1,000 subscribers” → the audience has grown to 1,450 subscribers → the current tariff will automatically change to “2,500 subscribers”.

Changing plans may result in an additional charge or a credit for unused time. This depends on the remaining period, your subscription, and account balance.

You can change the payment period (month/year) or tariff (Basic/Pro) manually. To change the payment period:

2. Click "Pay annually/monthly" and choose the tariff to confirm the change:

Before confirming a billing-period change, check the additional charge or credit and the next payment date shown in the subscription window.

To change your payment method:

2. Choose a new payment method — PayPal or bank card:

3. Enter your email. PayPal mail or bank card details and click Update card details:

To return the money for a subscription, write to us in support via chat on the platform or in Telegram.

Refunds are possible within 7 days from the date of payment for the first subscription. All subsequent payments are non-refundable. More details in the Terms of Use.