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How to view subscriber statistics in a product

Updated this week

In each product, you can see subscriber statistics:

There are 4 indicators in total:

  • Started — all subscribers who have been added to the product

  • Active — subscribers who receive steps on schedule

  • Stopped — subscribers who stopped receiving steps for one of the following reasons: they were stopped or blocked, unsubscribed from the bot, stopped the product, or access to the product was closed.

  • Finished — subscribers who have received all the steps planned for them

If you click on any of the indicators, you'll see a list of subscribers who have started, are currently working on, have stopped, or have completed the current product:



Statistics for a specific subscriber


If you open a subscriber's profile, you can view it:

  • how long the subscriber has been with you

  • how many payments they have made during this time

  • the total amount of income from a particular subscriber

  • activity


Key information about subscribers is divided into 4 sections

  • Overview

General information about the subscriber, subscription date, last activity, tags, additional fields, activity:

  • Products

Subscriber's progress in products and status:

  • Funnels

Subscriber progress in funnels:

  • Payments

A list of all payments from the subscriber and their status:


View income in the Subscribers section

In the Subscribers section, you can also see the total amount of revenue from a particular client without opening their profile.

To do this, open the Followers section in the side menu on the platform:

In the list of subscribers that opens, you will be able to see how much each client has brought you:

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