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How to limit the time of access to the product
How to limit the time of access to the product
Updated over 10 months ago

How Product Access Time Works



You can give subscribers access to the product for a certain time.

After this time passes, they will lose access to content "from the future": they will not be able to receive steps and open product navigation in the menu.

To block access to content “from the past” for subscribers, enable automatic deletion of steps in the product settings. Then they will not be able to view the steps previously sent to the chat.

There are four options for product access times:

  • Indefinitely - subscribers will never lose access

  • For N days - access will be opened to subscribers for a specified number of days

  • Until the exact date - access will be opened to subscribers before the specified date

  • Without access - access will be instantly closed for subscribers


How to limit access time for new subscribers


To limit product access time for all new subscribers:

1. Open the product to which you want to limit access time:

2. Go to the «Settings» section:

3. Select the "Access" setting:

4. In the window that opens, set the access time for the product and click "Save":

Important: if the specified date is in the past, the time of access to the product will automatically change to "Without access".


How to limit access time for current subscribers


To limit product access time for current subscribers:

1. Go to the "Subscribers" section and filter the desired group of subscribers:

2. Select all filtered subscribers:

3. Click Mass Actions → Change Product Access Time:

4. Select the product for which you want to change the access time and set a new product access time for the selected subscribers:

6. Click on the "Save" button:


How to limit access time for a specific subscriber


To limit product access time for a specific subscriber:

1. Go to the subscriber's profile and click ⁝ next to the desired product:

2. Select "Access Time":

3. In the window that opens, set the access time for the product:

4. Click on the "Save" button:

The updated access time will be displayed in the subscriber's product list:

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