Ask people questions with the possibility of a free-form answer. This way you can collect not only feedback, but also, for example, email and phone number of subscribers.

There are 5 answer types: text, number, email, phone, and name.

1. Click Add a step in a product or funnel:

2. Select the Question step type:

3. Write your question:

4. Select the desired response type:

5. Enter the message subscribers will receive if their answer is invalid:

6. Enable Save answer to subscriber profile if you want to store the answer. For text and numbers, choose or create a custom field. Name, phone, and email answers are saved in the matching profile fields:

7. If you are creating a custom field, enter its name, type, and an optional description:

8. Click Save:

To delete the field, go to Bot Settings → Subscriber Profile:

All user responses are in the Polls and quizzes section:

Also in the card of a particular user you can see the answers in the fields:

Or inside the step: